SauciRock Merchandising

28914 Roadside Drive, Unit 104

Agoura Hills, CA 91301

Customer service hours are 11 a.m. - 3 p.m. PST, Monday through Friday.

This is a fulfillment company only, and we are not open to the general public. At this time, we do not publish a customer service telephone number. All order status questions must be handled through email only. Please email for questions, comments or general inquiries. Please allow up to 48 hours for a response. We are not open on Saturday, Sunday or holidays. All orders take 2-3 business day to process. This is added to shipping time. We are not responsible for delays or misdeliveries caused by either FedEx or the USPS postal system.

***ATTENTION TO LIVE SALE PURCHASES: We cannot accept returns, exchanges or give refunds from merchandise bought at the live shows. is a separate business entity from the live merchandise. ***

Online Merchandise Manager / Creative Director:

Kym DeGenaro, SauciRock Merchandising

Live Merchandising Manager:
Derek Hilland, R Springfield Merch

Kym DeGenaro and Jay Gilbert

All content/graphics/photos/multimedia copyright SauciRock Merchandising and Liam Josh Corporation unless otherwise noted. Express written consent required for use/distribution. Photos used on this site may not be used or distributed without express written consent from the copyright owner.